HELPDESK SUPPORT SERVICES
TecRetail provides Level 1-2 helpdesk support. We ease your internal resources and represent your team to serve your front-end and back-end users. We are offering 7 x 24 helpdesk support services across most of the APAC countries.
TecRetail uses surveys, interviews, and observation to conduct a comprehensive service audit.
TecRetail provides secondment resources to work under Customer’s office or agreed working location.
Retail Best Practices from TecRetail
TecRetail's portfolio of services draws on our core capabilities of research, benchmarking, modeling, analysis and strategy development to help companies determine the best way forward with precision and confidence.
Clients rely on us to define clear, practicable solutions for their challenges and opportunities while seeking our support during their transition, ensuring they have the relevant capability and commitment to change.
Enterprise Project Management
Release & Deployment Management